02 August, 2019

Having a website in today’s ever-evolving online world is a must- especially for small businesses selling products and services. If you plan on having a lot of customers, you need an online presence to give your clients information at the click of a button.

If you are considering why a website is so important – we’ve broken it down for you in the list of advantages below

1. Builds Creditability

Just by simply being online, your small business will gain creditability. Think about when you’re looking for a specific item; you have a quick google search and find a website that’s competitive and has great reviews. You need to make sure you stay current, look professional and come up in search engines otherwise you’ll lose that status in no-time.

2. Simple to Set Up

Many small business owners spend hours trying to build their own rookie site because they don’t want to splash the cash. Building and maintaining a website is easier than ever before with an online website builder, you can have a proficient and speedy network set up in hours.

3. Cuts Costs

Having an online business can cut the cost of staff, shop rent, tax and utility bills. You can liaise directly with the consumer and arrange the delivery for a fraction of the price. On the other hand, if you’re a larger company and have an internal forum you can interact with your staff members eliminating the need for endless meetings and large travel bills.

4. Improves Customer Service

It’s a known fact that having a web presence will help you improve your customer service. If you’re a store owner and have staff-members, you can’t oversee them 24/7 to observe how they are interacting with clients. In the online world, however, nothing stays secret; you can monitor your staff’s work and ensure your customers are receiving a speedy and helpful reply.

5. Always Makes Your Business Accessible

A website is available to you and your customers 24/7, 365 days a year. If they are awake at 1 am and are thinking of purchasing something from you, they can click on your site and do this instantaneously, a win-win situation for all.

6. Targets Larger Markets

Whether you provide products or services, an online website is an alternative location to sell them. You can reach clients that are in another town or country just by simply having a web presence. With our busy lifestyles, gone are the days where hours are spent in physical shops checking out products. A website can promote your products 100 times faster than a store-front, window display.

7. A Medium to Showcase Your Work

No matter what type of industry you’re in; a website is a great way to showcase your work. You can do this through an online portfolio, image gallery and customer reviews. You can demonstrate why your business is unique and offer feedback about your work. 

8. A Time-Saver

It’s a great time-saver for the customer and yourself, you don’t have to lug products to and from your warehouse to a store and the client doesn’t need to walk around aimlessly looking through racks or shelves for their desired purchase.

9. Allows You to Stay Current

A web presence is a great platform to help you stay up to date; you can update your information and add or remove items at the click of a button (faster than you would be able to in real-life).

10. Helps You Beat the Competition

Following on from the previous benefit, a well-marketed site can help you can gain market share at the expense of your competition. In order to do this, you need a great website that offers users a unique experience.

11. Gives You an Online Presence

It concluded that 65% of consumers consider a company branded email to be more credible than a generic email account such as Gmail, Outlook.com, AOL, or Yahoo mail.” In today’s technical world, you need to have a strong digital brand - as well as a site; you’ll need social media profiles to connect with your users on another platform.

12. Interaction with Your Customers

Another reason for you to move your business online is that you’re able to interact with your customers whenever and from wherever. This could be through news updates, live chat, email conversations or comments on your page.

13. You Can Create Return Business

Anyone can easily lose a plumber’s business card or forget the name that their neighbor recommended. However, if you have a website, they can easily store you in their favourites and return to your site whenever they need information or your services.

14. A Great Marketing Channel

By simply having a website, you can market your service and reach thousands of people. By staying up to date with the latest digital marketing trends, you can push your page and climb search engine results. At the risk of stating the obvious, a quality website is essential if you want your business to punch above its weight.”

15. Build a Readership

Publishing news, content and information on new products and services will help you to attract a keen audience. Through email marketing, you can reach out to your clients and offer them discounts and exclusive access.